The Talisman Tech platform contains a Recruitment CRM, Pay and Bill and much more! Customers include Enterprise users with 500+ recruitment consultants all the way to ambitious startups with single users. All have one goal: Build their agency profitably.
The Challenge
The migration project presented the challenge of seamlessly integrating the existing infrastructure with the upgraded SSO Solution (Gluu) version. It demanded meticulous identification and resolution of any discrepancies or dependencies that could potentially disrupt system functionality or compromise data integrity throughout the migration.Â
Furthermore, mitigating the risks of downtime or performance issues during the upgrade implementation posed a substantial hurdle. To overcome these challenges, rigorous testing, detailed planning, and transparent communication among stakeholders were imperative to minimize disruptions and ensure a successful transition to the new platform.
Centroxy's Accomplishments
We tackled the challenges of the Talisman migration project by conducting a thorough assessment of the existing infrastructure, identifying potential compatibility issues with the upgraded Gluu version. Extensive testing was carried out to uncover any discrepancies or dependencies that might impact system functionality or data integrity during migration.
Moreover, strategies were devised to mitigate the risks associated with downtime or performance issues, ensuring a seamless transition to the new platform. Through effective communication and collaboration with stakeholders, Centroxy adeptly navigated these challenges, minimizing disruptions and ensuring the project’s success.
The Results
- 30+ processes delivered
- Over 30,000 hrs delivered back to the business
- 100% SOX compliance in Settlement process automation
- >95% success rate of bot case completion
- SDK delivered for native platforms, enabling Virtual & Live agent communications across multiple mobile platforms
